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Cookies policy


Definition:

An HTTP cookie (usually just called a cookie) is a simple computer file made of text. The information stored in cookies can be used to personalise the experience when using a website. A website can use cookies to find out if someone has visited a website before and record information (data) about what they did. Wikipedia Its main functions are:

  • Keeping track of users: When a user enters their username and password, a cookie is stored so you do not have to be introducing them to each page of the server. However, a cookie does not identify a person, but a combination of computer - browser - user.
  • Getting information on the user's browsing habits, attempts spyware (spyware programs), by advertising agencies and others. This can cause privacy and is one of the reasons why cookies have their detractors.

Cookies we use:

If more than one browser is used on a computer, each has its own storage of cookies. Therefore, cookies do not identify a person, but a combination of user account, computer and browser. Thus, anyone who uses multiple accounts, multiple computers, or multiple browsers, also has multiple sets of cookies and the description thereof may not be completely accurate.

Here we list the type of cookies we use in hoteldonamayor.com:

  • Analytical cookies in order to use Google Analytics function that helps us improve visibility and web service
  • Technical cookies: regarding the proper operation of the website (Languages and Policy Cookies)

The information collected by our cookies will be used by third parties: Google Analytics..


Disabling the cookies

In case you want to disable cookies you have to do it manually through your browser. Here there is a list of helping articles for different browsers:

Terms and conditions


Information Society Services Law 34/2002 (LSSICE)

Seturpa SL with Tax ID B-34214494 informs you that the former is a company registered in the that resides in Francesa Street nº 8, Frómista 34440 (hereinafter Doña Mayor Hotel). You can contact us at Tel. 630 22 43 69 and Tel. 979 81 05 88 and by e-mail at reservas@hoteldonamayor.com. Turistic lincence HP 174. Registered with in Trade Registre- VOLUME 359, PAGE 220, SHEET P 4613

The above-mentioned company is the owner of the hoteldonamayor.com domain name and the www.hoteldonamayor.com website that is accessed through said domain.


Conditions of use

The terms 'You' and 'User' are used here to refer to any individual and/or entity that accesses this website for any reason.

Doña Mayor Hotel aims to bring the Doña Mayor Hotel world closer to the user. That is why Doña Mayor Hotel makes information and services concerning our hotels, such as online room reservation, Customer Service, etc. available through www.hoteldonamayor.com (hereinafter “the services”).

The use of the website and/or its services implies full acceptance and validity without reservation of each and every one of the General Conditions compiled in the latest updated version of these Conditions of use. That is why the user must be aware of the importance of reading them every time he visits our website. The access and/or use of specific services offered to the user (hereinafter the user) in Doña Mayor Hotel.com may be subject to certain conditions that, depending on the circumstances, substitute, modify and/or complete these Conditions of use. That is why the user, prior to accessing and/or using these services and contents must read and accept these conditions.

  • The user agrees to use the www.hoteldonamayor.com website and those services available through it according to Law, moral codes, norms of good behaviour and public order, as well as what is stipulated in the present Conditions of use. Consequently, the user is bound not to use the www.hoteldonamayor.com website or services for illicit purposes or effects and/or contrary to what is stipulated in the present Conditions of use, harmful to the rights and/or interests of third parties or that, in any way, may damage the www.hoteldonamayor.com website and/or its image, hinder its normal use or that of the services accessible through it to the rest of the users.
  • Doña Mayor Hotel may, to better operate www.hoteldonamayor.com and benefit users, unilaterally modify, at any time and without prior warning, the services provided or any substantial aspect of the present website, or conditions of operation, technology and use of www.hoteldonamayor.com services. Likewise, in order to improve service and establish an optimum level of quality, Doña Mayor Hotel Hotels’ main objective, users may suggest modifications they consider useful by sending an e-mail to reservas@hoteldonamayor.com.
  • www.hoteldonamayor.com users must observe any instruction given by e-mail, www.hoteldonamayor.com, Doña Mayor Hotel or its duly authorized staff.

Electronic Commercial Communications

At Doña Mayor Hotel, we follow a permission marketing policy. We, therefore, request your consent with respect to electronic Commercial Communications we may send you. We inform you, according to what is stipulated in articles 20 and 21 of the LSSICE, that the data that you provide shall be used to carry out said commercial communications concerning our services that may be of interest to you. Therefore, you give your consent for the delivery of electronic commercial communications (E-mail, SMS, etc…) for the products and services we offer, as well as others related to the hotel, travel, cuisine and leisure sector. All this notwithstanding the right that you have to revoke at any time the consent given for the reception of commercial communications by writing to the address mentioned above or to reservas@hoteldonamayor.com.


Reasons for Exclusion

Doña Mayor Hotel reserves the right to exclude users, temporarily or definitively, due to any of the following: Noncompliance of any of the General Conditions of Use established in the present document. Noncompliance of laws, moral codes and public order, including but not limited to the use of our website or our services to include (i) copyright infringement material or material that infringes on any other Intellectual or Industrial Property right, (ii) offensive material or material which threatens public security and national defence, (iii) material advocating terrorism, racism, or other discriminatory behaviour due to race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, (iv) material that threatens youth and infancy, particularly pornographic, especially that which threatens minors, (v) material that is threatening, defamatory or incites violence.

According to what is established in LSSI, Doña Mayor Hotel shall proceed to interrupt service as soon as it has actual knowledge that an illicit activity is taking place or that the possessions or rights of third parties are abused.

The user’s exclusion shall not presume that Doña Mayor Hotel shall refrain from carrying out the corresponding legal actions or corresponding legal indemnifications.


Right to Modify Conditions of use

Doña Mayor Hotel reserves the right to unilaterally modify, without prior warning, any of the terms and conditions of the present Conditions of use, under the terms and conditions it considers convenient, informing the users through www.hoteldonamayor.com about the modifications carried out.


Hyperlinks

If www.hoteldonamayor.com links to third-party advertising or websites, Doña Mayor Hotel is not bound to control and does not previously control, approve or appropriate the services, contents, data, archives, products or any other existing material in third party websites. Therefore, Doña Mayor Hotel shall not be responsible, under any circumstance, for the legality of the contents of that website. It is the exclusive responsibility of the third party. This includes but is not limited to respect for the legality, moral codes, good behaviour and public order of the contents, and no harm toward any rights of third parties. The existence of a hyperlink does not imply a relationship of any kind between Doña Mayor Hotel and the owner of the website.

Those users or third parties that want to link to the www.hoteldonamayor.com website must guarantee that the link only allows access to www.hoteldonamayor.com web pages or services, but does not carry out, among other things, content reproduction, deep-links, browsers, inexact or incorrect displays of Doña Mayor Hotel contents or website. Except for the signs that are part of the link, the user shall guarantee that the website in which the link is made shall not contain brands, trade names, store signs, designations, logos, slogans or any type of distinctive sign pertaining to Doña Mayor Hotel.


Exclusion of Guarantees and Liability

  • Doña Mayor Hotel does not guarantee the reliability, availability or continuity of its website operation or the products or services made available to the user. Therefore, it is not liable for damages of any nature that may be due to the lack of availability, reliability or continuity of its website or its services, although it shall attempt to facilitate, within its means, technical assistance to the affected person.
    Doña Mayor Hotel shall not be liable for the interruption of service, suspension, temporary server breakdown or termination of information or services or the possible omissions, information, data or configuration losses, illegal access or infringement of confidentiality that are due to technical, communication or human omission problems caused by third parties or not attributable to Doña Mayor Hotel.
  • Doña Mayor Hotel is not bound to control and does not previously control viruses or elements in contents that may produce alterations in software or hardware of users or persons that visit the website. Therefore, it shall not respond to damages of any nature that may result from them.
  • Doña Mayor Hotel is not bound to control and does not previously control, approve or appropriates the services, contents, data, archives, products or any kind of material that exists in third party websites. Therefore, Doña Mayor Hotel shall not be responsible, under any circumstance, for the legality of the contents of those websites. It is the exclusive responsibility of the third party. This includes but is not limited to respect for the legality, moral codes, good behaviour and public order of the contents, and no harm toward any rights of third parties. According to LSSICE, Doña Mayor Hotel shall not be liable for the information to which we can forward to it if we do not have actual knowledge that the activity or information which we forward to it is unlawful or damages the possessions or rights of third parties. It is understood that there is “actual knowledge”, according to LSSICE, when a competent agency has declared the unlawfulness of the data, ordering their removal or preventing access to them, or when the existence of the damage had been declared and Doña Mayor Hotel was aware of the corresponding resolution.
  • Doña Mayor Hotel is not bound to control and does not control or guarantee the reliability, availability or continuity of the operation of the products or services available to the user by third parties housed outside of www.hoteldonamayor.com. Therefore, it excludes any liability for damages of any nature that can be due to the lack of availability, reliability, or continuity of its website or its services. The user shall respond to damages of any kind that Doña Mayor Hotel may have as a result of noncompliance by the user of the law or any general condition compiled in this agreement.

Safeguarding the Conditions of use

If one of the stipulations of the present Conditions of use is declared null or inoperative, the rest of the Conditions shall be maintained according to the agreed upon terms. Doña Mayor Hotel agrees to substitute the affected stipulation for nullity, approximating as closely as possible the initially pursued intention of the parties.


Applicable Law and Competent Jurisdiction

These Conditions of use are governed by Spanish Law. For the resolution of any controversy that may arise with respect to its validity, execution, compliance or resolution, total or partial, Doña Mayor Hotel and users submit themselves, expressly renouncing their own jurisdiction or any other that, in their case, may correspond to them, to the competence of the Courts and Tribunals of Palencia. This contract is the complete and entire expression of the agreement between Doña Mayor Hotel and the user and substitutes all the previous pacts, commitments, manifestations or agreements, written as well as oral, that have previously existed between the parties.


Cookies policy


Definition:

An HTTP cookie (usually just called a cookie) is a simple computer file made of text. The information stored in cookies can be used to personalise the experience when using a website. A website can use cookies to find out if someone has visited a website before and record information (data) about what they did. Wikipedia Its main functions are:

  • Keeping track of users: When a user enters their username and password, a cookie is stored so you do not have to be introducing them to each page of the server. However, a cookie does not identify a person, but a combination of computer - browser - user.
  • Getting information on the user's browsing habits, attempts spyware (spyware programs), by advertising agencies and others. This can cause privacy and is one of the reasons why cookies have their detractors.

Cookies we use:

If more than one browser is used on a computer, each has its own storage of cookies. Therefore, cookies do not identify a person, but a combination of user account, computer and browser. Thus, anyone who uses multiple accounts, multiple computers, or multiple browsers, also has multiple sets of cookies and the description thereof may not be completely accurate.

Here we list the type of cookies we use in hoteldonamayor.com:

  • Analytical cookies in order to use Google Analytics function that helps us improve visibility and web service
  • Technical cookies: regarding the proper operation of the website (Languages and Policy Cookies)

The information collected by our cookies will be used by third parties: Google Analytics..


Disabling the cookies

In case you want to disable cookies you have to do it manually through your browser. Here there is a list of helping articles for different browsers:

ContacT Us

Address Information

C/Francesa, 8  C.P. 34440
Frómista (Palencia)
Spain  
Coordinates
W 04º 24’ 12’ N 42º 16’ 08’


Partners

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